FAQs

 

Frequently Asked Questions (FAQs)

Welcome to Olukuewu.com FAQs! Here you’ll find quick answers to common questions about our products, services, and media advertising.


🛍️ 1. What does Olukuewu.com offer?

We deal in fashion, jewelry, gold, and media advertising. We also provide promotional and sponsorship opportunities for businesses and brands.


💎 2. Are all your products original?

Yes! Every product on Olukuewu.com is authentic and quality-checked before delivery. We work directly with trusted suppliers and verified brands.


🚚 3. How long does delivery take?

Delivery within Lagos usually takes 1–3 working days, while nationwide orders take 3–7 working days depending on location.


🔁 4. Can I return or exchange an item?

Yes. We accept returns or exchanges within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging.


💰 5. What is your refund policy?

If your order qualifies for a refund, we’ll process it within 5–10 business days after confirming the return.


📞 6. How can I contact support?

You can reach us through:
📧 Email: [Insert Support Email]
📱 WhatsApp: +2349015052072
🕓 Support Hours: Mon–Sat, 9 AM–6 PM


🎙️ 7. Do you offer radio or TV advertising?

Absolutely! We handle radio and TV ads, voiceovers, and media promotions through Yeye Olukuewu TV, Faaji FM, and Smalz Radio.


🤝 8. How can I become a sponsor or partner?

Simply visit our Partnership & Sponsorship page and fill out the inquiry form. We’ll contact you to discuss collaboration opportunities.


🛒 9. Can I shop safely on Olukuewu.com?

Yes! We use secure payment gateways and data encryption to keep your transactions and personal details safe.


🌐 10. Do you ship outside Nigeria?

Currently, we deliver within Nigeria only, but international shipping will be added soon. Stay tuned!


Olukuewu.com — Your trusted source for fashion, jewelry, gold, and media advertising.